Frequently Asked Questions
Membership
Please see the separate web page about membership (accessible from the main home page) or click here.
Will the site be continually added to?
Most definitely!
As trees continually grow in nature, so our desire is for ' The Treasure Tree' to continually grow and become one of the largest animated teaching resource web sites on the Internet.
Check out the 'Latest additions' button on the home page to see what resources have been added recently.
Problems with the animations
In our experience, most problems you'll encounter with the animations can be solved by installing the latest version of Adobe's Flash Player.
To check which version your browser is currently using, please go to the next section headed 'Which version of Adobe Flash Player is my browser using?'. If the version is any earlier than 9.0.115, then you may experience problems like:
1) Sounds continuing after the animation has finished and, worse still, being unable to stop the sounds at all!
2) When you try to replay the same animation from the beginning, the animation freezes on the 'Loading' screen'.
If you do have the latest version of Flash Player and you still experience problems, then please don't hesitate to contact us and we'll try and do our best to help you.
Which version of Adobe Flash Player is my browser using?
Please click on the following link to see which version of Adobe Flash your browser is currently using:
Adobe Flash Player Version Detection
I'm unable to upgrade to the latest version of Flash player (especially in Firefox)
Remove the old version of Flash Player first and then install the latest version.
Click on the following link to view the uninstall instructions and software: How to uninstall the Adobe Flash Player plug-in N.B. PLEASE MAKE SURE YOU CLOSE YOUR BROWSER BEFORE RUNNING THE UNINSTALL PROGRAM OTHERWISE THE UNINSTALL WON'T WORK.
Restart your browser, load up The Treasure Tree web site again and click on the 'Get Adobe Flash player' icon to install the latest version of Adobe's Flash player.
The animations are too big to fit on the screen when connected to a data projector and IWB (but are fine when not connected)
Many laptops appear to automatically revert to a low screen resolution when connected to a data projector so you will need to manually re-set the screen resolution.
Windows XP
When connected to the data projector, right-click on an empty area of the desktop and select 'Properties' from the menu.
Select the 'Settings' tab. Move the slider bar on the left towards 'More' so that the screen resolution size is at least 1280x800 pixels. Click 'Apply' and then click 'Yes' when prompted to save the changes. Click 'OK' to exit the 'Display Properties' window.
You may find that what you see on your laptop now is slightly different to that which is being projected, but the animations will now fit onto the IWB.
Windows Vista
While connected to the data projector, right-click on an empty area of the desktop, select 'Personalize' from the menu.
Select 'Display Settings'.
Move the slider bar on the left towards 'High' so that the screen resolution size is at least 1280x800 pixels. Click 'Apply'. Click 'Yes' when prompted to keep the display settings and then click 'OK' to exit the 'Display Settings' window.
You may find that what you see on your laptop now is slightly different to that which is being projected, but the animations will now fit onto the IWB.
Windows 7
While connected to the data projector, right-click on an empty area of the desktop, select 'Screen Resolution' from the menu and then click on the 'Resolution' drop-down list . Move the slider up to select a higher resolution. Click out of the slider and click 'OK'. Accept the new settings by clicking 'Keep changes'. Click 'OK'.
Contact us
If you have any questions then please